> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://developers.omicx.one/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://developers.omicx.one/_mcp/server.

# Chi tiết đánh giá

GET https://api.omicx.one/feedbacks

**Scope yêu cầu:** `customer:read`, `crm.feedback` → view; khách hàng (nếu có) phải nằm trong phạm vi dữ liệu của agent. Truyền `id` hoặc `refId`.

Reference: https://developers.omicx.one/feedbacks/manage/get-feedback

## Request

### Query parameters

- `id` (string, optional)
- `refId` (string, optional)

### Headers

- `X-Api-Key` (string, required)

## Response

### 200

Đánh giá.

- `feedbackId` (string, optional)
- `refId` (string, optional, nullable)
- `templateId` (string, optional)
- `templateVersion` (integer, optional)
- `customerId` (string, optional, nullable) — uid khách hàng; `null` nếu là feedback của cuộc gọi/ticket không gắn khách hàng.
- `source` (enum, optional)
  - Allowed values: `CUSTOMER`, `CALL`, `TICKET`
- `callId` (string, optional, nullable)
- `ticketId` (string, optional, nullable)
- `status` (enum, optional)
  - Allowed values: `PENDING`, `EXPIRED`, `SUBMITTED`
- `createdAt` (long, optional)
- `expiresAt` (long, optional)
- `submittedAt` (long, optional, nullable)
- `score` (integer, optional, nullable)
- `maxScore` (integer, optional)
- `ratingLabel` (string, optional, nullable)
- `selectedOptions` (list of string, optional, nullable) — Nhãn các lựa chọn follow-up đã chọn.
- `answers` (list of FeedbackDetailAnswersItems, optional, nullable)

## Errors

### 400 Bad Request Error

Phải truyền `id` hoặc `refId`.

- `error` (ErrorResponseError, optional)

### 401 Unauthorized Error

`API_KEY_REQUIRED` hoặc `API_KEY_INVALID`.

- `error` (ErrorResponseError, optional)

### 404 Not Found Error

`CUSTOMER_FEEDBACK_NOT_FOUND`.

- `error` (ErrorResponseError, optional)

### 429 Too Many Requests Error

`RATE_LIMIT_EXCEEDED`.

- `error` (ErrorResponseError, optional)

### 502 Bad Gateway Error

`CUSTOMER_SERVICE_UNAVAILABLE`, kèm `Retry-After: 5`.

- `error` (ErrorResponseError, optional)

## Types

### FeedbackDetailAnswersItems

- `componentId` (string, optional)
- `text` (string, optional, nullable)
- `optionIds` (list of string, optional)

### ErrorResponseError

- `code` (string, optional) — Nhóm lỗi (dạng máy đọc được), ổn định theo từng HTTP status.
- `subCode` (string, optional, nullable) — Mã cụ thể, ổn định — dùng để phân nhánh xử lý / dịch i18n. Hãy xử lý logic dựa trên `subCode`, không dựa vào chuỗi `message`.
- `message` (string, optional) — Mô tả cho con người đọc (dùng để debug), không nên dịch trực tiếp.
- `timestamp` (long, optional) — Epoch millis.
- `path` (string, optional) — Đường dẫn request đầy đủ.
- `traceId` (string, optional, nullable)
- `details` (list of ErrorResponseErrorDetailsItems, optional, nullable)

### ErrorResponseErrorDetailsItems

- `field` (string, optional)
- `message` (string, optional)
- `rejectedValue` (any, optional, nullable)

## Examples

**Response**

```json
{
  "feedbackId": "string",
  "refId": "string",
  "templateId": "string",
  "templateVersion": 1,
  "customerId": "string",
  "source": "CUSTOMER",
  "callId": "string",
  "ticketId": "string",
  "status": "PENDING",
  "createdAt": 1,
  "expiresAt": 1,
  "submittedAt": 1,
  "score": 1,
  "maxScore": 1,
  "ratingLabel": "string",
  "selectedOptions": [
    "string"
  ],
  "answers": [
    {
      "componentId": "string",
      "text": "string",
      "optionIds": [
        "string"
      ]
    }
  ]
}
```

**SDK Code**

```python
import requests

url = "https://api.omicx.one/feedbacks"

headers = {"X-Api-Key": "omx_xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx"}

response = requests.get(url, headers=headers)

print(response.json())
```

```javascript
const url = 'https://api.omicx.one/feedbacks';
const options = {method: 'GET', headers: {'X-Api-Key': 'omx_xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx'}};

try {
  const response = await fetch(url, options);
  const data = await response.json();
  console.log(data);
} catch (error) {
  console.error(error);
}
```

```go
package main

import (
	"fmt"
	"net/http"
	"io"
)

func main() {

	url := "https://api.omicx.one/feedbacks"

	req, _ := http.NewRequest("GET", url, nil)

	req.Header.Add("X-Api-Key", "omx_xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(res)
	fmt.Println(string(body))

}
```

```ruby
require 'uri'
require 'net/http'

url = URI("https://api.omicx.one/feedbacks")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Get.new(url)
request["X-Api-Key"] = 'omx_xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx'

response = http.request(request)
puts response.read_body
```

```java
import com.mashape.unirest.http.HttpResponse;
import com.mashape.unirest.http.Unirest;

HttpResponse<String> response = Unirest.get("https://api.omicx.one/feedbacks")
  .header("X-Api-Key", "omx_xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx")
  .asString();
```

```php
<?php
require_once('vendor/autoload.php');

$client = new \GuzzleHttp\Client();

$response = $client->request('GET', 'https://api.omicx.one/feedbacks', [
  'headers' => [
    'X-Api-Key' => 'omx_xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx',
  ],
]);

echo $response->getBody();
```

```csharp
using RestSharp;

var client = new RestClient("https://api.omicx.one/feedbacks");
var request = new RestRequest(Method.GET);
request.AddHeader("X-Api-Key", "omx_xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx");
IRestResponse response = client.Execute(request);
```

```swift
import Foundation

let headers = ["X-Api-Key": "omx_xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx"]

let request = NSMutableURLRequest(url: NSURL(string: "https://api.omicx.one/feedbacks")! as URL,
                                        cachePolicy: .useProtocolCachePolicy,
                                    timeoutInterval: 10.0)
request.httpMethod = "GET"
request.allHTTPHeaderFields = headers

let session = URLSession.shared
let dataTask = session.dataTask(with: request as URLRequest, completionHandler: { (data, response, error) -> Void in
  if (error != nil) {
    print(error as Any)
  } else {
    let httpResponse = response as? HTTPURLResponse
    print(httpResponse)
  }
})

dataTask.resume()
```